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  • Michael Cantrell

Safeguarding Your Data: DepoScribe.ai's New Data Retention Policy

In an era dominated by data and digital interactions, safeguarding the data you entrust to us is at the heart of what we do at DepoScribe.ai. We understand the paramount importance of data security and confidentiality in for the legal proceedings you are trusting us with.


Today, we are thrilled to announce our data retention policy and reaffirm our commitment to data security. This blog post will provide you with insights into our dedication to protecting your data, along with links to our articles covering Data Retention and Data Security in DepoScribe.ai.


Our Commitment to Data Security


Data security is not just a priority; it's a fundamental pillar of our operations at DepoScribe.ai. We take this responsibility seriously because we recognize that your data is highly privileged. Our article on data security and confidentiality lays out the protections we've implemented to ensure your data is kept secure.


To learn more about our data security measures, please visit our Data Security and Confidentiality article, where you'll find a detailed breakdown of the strategies we employ to keep your information safe.


The New Data Retention Policy


We are excited to introduce our new data retention policy, which has been meticulously designed to align with your expectations. This policy details the durations we retain your data and the actions you can take to have your data deleted from DepoScribe.ai's systems.


For an in-depth understanding of our data retention policy, we invite you to read the full document here.


The general rule for DepoScribe.ai is to retain the data you provide until you have completed your use for a particular job. When you are done and want the data deleted, you can archive a job, which will initiate our data deletion 7 days later.


Frequently Asked Questions (FAQs)


We understand that you may have questions regarding our data security and data retention policies. To address your concerns and provide clarity on these matters, we've prepared a list of frequently asked questions (FAQs) to assist you.


Q1: How long is data retained by DepoScribe.ai?


Data used for DepoScribe.ai jobs is retained until you mark the job as archived. Once a job is archived, the data will be deleted 7 days later.


Data used in our Audio Tools is deleted 7 days after upload.


Q2: How can I request the deletion of my data?


If you need Job data deleted from DepoScribe.ai, you can archive the job to trigger data deletion 7 days after the archive action.


If you have other data needs, you can contact us at security@deposcribe.ai.


Q3: Who can access my data at DepoScribe.ai?


Users logged in to your account are able to access the data you provide to DepoScribe.ai.


DepoScribe.ai maintains role-based access for employees on all of our cloud servers and storage. This limits which employees are able to access data in our cloud servers. We follow a process of least privilege, where privileges are only granted based on job need.


DepoScribe.ai has a policy to only access customer data when requested by the customer. If we detect a problem in our systems, we will attempt to resolve it without directly accessing customer data. If we need to access customer data, we will contact the customer and request permission first. In the case of support requests from a customer, we confirm their permission to access data to troubleshoot first.


Conclusion


In conclusion, our commitment to data security and confidentiality remains unwavering. With our new data retention policy and stringent data security measures in place, we assure you that your trust is in good hands. Your data will be treated with the utmost care and responsibility.

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